F.A.Q.'s | Atlantis Swim Academy

Easy! Visit our website and use our unique level finder tool to place your child. You will be redirected to the appropriate class page where you can view/register for classes completely online. Classes will show tuition and number of openings and are listed by month.
Enrollment is immediate upon registration! No waiting to hear back from us in two weeks.
If your child is six years or older, or you still don’t know after using our tool, don’t worry! Just call/message us and set up a quick swim test to evaluate your child.

You find a day and time that has the class that you need and you register for that class. You own that day and time until you decide to take a break, you move to another day/time or your student gets promoted.
Family Registration fees are annual so you won’t need to worry about them each month. They cover the entire family and also extend your membership to membership at EGA.
Billing Takes Place on the 16th of Each Month.
Classes are pro-rated if you start after the first week.
You will pay for your first month when you register and then through a monthly direct debit, which is the twentieth day of each month.
Ending your lessons is simple: let us know by the 15th of the month you want to finish and you will be withdrawn at the end of that month. This allows us to put an end date on the class and opens the class for other students. Drop us an email or let us know when you come for lessons. Cancellations after the 15th will need to wait until the next monthly session is over.

Star Fish through Marlins are $28 per lesson & are billed for the total number of class days in a month. Guppies (Parent & Me) are $26 per lesson and Jelly Fish are $34 per lesson.
Water Babies lessons are FREE with a $40 Family Registration fee until your child is 6 months of age.
We offer a 25% multiple class discount during the summer and/or multiple child discounts.
Tuition will be adjusted up or down based on total class meeting dates in a monthly period.
Monthly tuition is calculated and billed on the 16th business day of the month. Lesson cost x (# of scheduled class days in the month) = $Monthly Total

Don't know much about swimming? No problem! We have developed an easy to use Level Finder tool to assist in finding the correct level. This question & answer tool will get you on your way to finding the best place to start your child at our facility.

Use our Level Finder NOW

We keep our pools heated to 92° to make sure all our swimmers are comfortable. Comfort is the foundation on which we build our lessons because without it your child will not progress. Creating a warm inviting space for your child is the first step in building safe & strong swimmers.

A swim suit, you won't get far without one.
A pair of goggles (for swimmers 3 yrs & up. If you don't have any they are available for purchase at our ProShop
Flip Flops/Water Shoes:We recommend flip flops for use in our facility to reduce the risk of falling and also to prevent our students from running while water is present.
Don't forget your towel! In case you forget we have them available for rent for $2 per towel.
Fitted reusable swim diaper and disposable swim diaper if your child is not toilet trained.

Each child under the age of 3 years is REQUIRED to wear a reusable swim diaper over a disposable swim diaper. You can purchase each type at the ASA ProShop.

We will close our facilities for major US holidays and offer makeups to individuals affected by the closure. Additionally, we offer complementary makeups for all classes cancelled due to severe/inclement weather and we will notify parents via text-alert, email and Facebook of any pending closures.

We know that you are busy and strive to make every effort to ensure you get the lessons you paid for. There is a limit to 1 Planned/Excused absences per month (absences called in 24 hours or more in advance).
Unexcused/Unplanned can be made up only if they were called in at least before 9am on same day class. No call-no shows and calls just before a scheduled class are not eligible for makeup.
If canceling/withdrawing at the end of the month, any unused eligible make-ups remaining will be converted to Open Swim Passes. Make-Ups only carry over to the next month for students moving on to the next months enrollment.
There are ABSOLUTELY no make-ups for missed make-ups.

Children are not allowed to be left unattended in our facility. It is your responsibility to keep an eye on your child.
No children are allowed in the pools if an ASA instructor is not present.
No Food or Drink (other than water) is permitted on the deck.
Prior to entering the pool, please rinse off in the shower.
Parents, please make sure you & your childs shoes are clean. Dirty work/winter boots can be left in the student storage area and should not be worn on the deck.
Children not engaged in swim lessons still need to be supervised by a parent while the lesson is going on. For safety reasons, your child cannot be left unsupervised in the kids play area.
For the safety of everybody children are not permitted to run, push or horseplay in our facility. It is very easy to slip on wet surfaces and you & your childs safety is our top priority.

We require requests for withdrawal to be made no later than the 15th of the month you would like to finish lessons.

This allows us to put an end date on the class and opens the class for other students. Leave us an email or let us know when you come for lessons.