Thanks for Registering!
Read below for some important information about our school and enrollment process questions.
1.) You are automatically set up for enrollment renewal each month. What does this mean?You don't have to keep registering after each month: You keep your day & time unless, a.) your child tests out (testing done every 8 weeks) or b.) your availability changes or you withdraw.
2.) You have until the 15th of each month to submit your withdrawal request.This can be over the phone, in person or by email. If we don't hear from you by the 15th, your child will automatically be re-enrolled for the following month.Please note for scheduling reasons we don't allow cancellations after this dateso be sure to get your request in early if you already know ahead of time.
3.)When your auto-enrollment begins,our system will automatically charge the credit card we have on file. There is nothing you need to do if you plan on continuing and you should receive an automatically generated summary email regarding your tuition/enrollment.
4.)Tuition is charged based on the total number of lesson days in a month.That means that some days will meet for 4 lessons and others may meet for 5 lessons. If you see a higher tuition charge for any given month, it typically means you will be receiving a fifth lesson that month.
5.)Last but not least, makeups can be scheduled for missed classeswhen you notify us at least 24 hrs in advance.If less time is given for notification, we allow a makeup for the first instance and Free Open Swim passes for any instance thereafter, as well as in situations where available days don't work for parents. There are no limits on makeups for classes missed with 24 hrs. notice.
2.) You have until the 15th of each month to submit your withdrawal request.This can be over the phone, in person or by email. If we don't hear from you by the 15th, your child will automatically be re-enrolled for the following month.Please note for scheduling reasons we don't allow cancellations after this dateso be sure to get your request in early if you already know ahead of time.
3.)When your auto-enrollment begins,our system will automatically charge the credit card we have on file. There is nothing you need to do if you plan on continuing and you should receive an automatically generated summary email regarding your tuition/enrollment.
4.)Tuition is charged based on the total number of lesson days in a month.That means that some days will meet for 4 lessons and others may meet for 5 lessons. If you see a higher tuition charge for any given month, it typically means you will be receiving a fifth lesson that month.
5.)Last but not least, makeups can be scheduled for missed classeswhen you notify us at least 24 hrs in advance.If less time is given for notification, we allow a makeup for the first instance and Free Open Swim passes for any instance thereafter, as well as in situations where available days don't work for parents. There are no limits on makeups for classes missed with 24 hrs. notice.
(612) 290-5144
- Easy! Visit our website and use our unique level finder tool to place your child. You will be redirected to the appropriate class page where you can view/register for classes completely online. Classes will show tuition and number of openings and are listed by month.
- Enrollment is immediate upon registration! No waiting to hear back from us in two weeks.
- If your child is six years or older, or you still don’t know after using our tool, don’t worry! Just call/message us and set up a quick swim test to evaluate your child.
- You find a day and time that has the class that you need and you register for that class. You own that day and time until you decide to take a break, you move to another day/time or your student gets promoted.
- Family Registration fees are annual so you won’t need to worry about them each month. They cover the entire family and also extend your membership to membership at EGA.
- Billing takes place on the 16th of each month.
- Classes are pro-rated if you start after the first week.
- You will pay for your first month when you register and then through a monthly direct debit, which is the sixteenth day of each month.
- Ending your lessons is simple: let us know by the 15th of the month you want to finish and you will be withdrawn at the end of that month. This allows us to put an end date on the class and opens the class for other students. Drop us an email or let us know when you come for lessons. Cancellations after the 15th will need to wait until the next monthly session is over.
- Star Fish through Marlins are just under $20 per lesson to come once a week. Guppies (Parent & Me) are just over $17 per lesson and Jelly Fish run about $25 per lesson.
- Water Babies lessons are FREE with a $30 Family Registration fee until your child is 6 months of age.
- We offer a 50% multiple class discount during the summer and/or multiple child discounts.
- Tuition will be adjusted for 5 lesson months.
- Monthly tuition is calculated and billed on the 16th business day of the month. Lesson cost x (# of scheduled class days in the month) = $Monthly Total
- We keep our pools heated to 92° to make sure all our swimmers are comfortable. Comfort is the foundation on which we build our lessons because without it your child will not progress. Creating a warm inviting space for your child is the first step in building safe & strong swimmers.
- Each child under the age of 3 years is REQUIRED to wear a reusable swim diaper over a disposable swim diaper. You can purchase each type at the ASA ProShop.
- We will close our facilities for major US holidays and offer makeups to individuals affected by the closure. Additionally, we offer complementary makeups for all classes cancelled due to severe/inclement weather and we will notify parents via text-alert, email and Facebook of any pending closures.
- We know that you are busy and strive to make every effort to ensure you get the lessons you paid for. There are no limits to Planned/Excused absences (absences called in 24 hours or more in advance).
- Absences not called in 24 hours or more in advance, called in just before the class or called in after the missed class will not be given a makeup option. Our coaches are here for your childs lesson whether or not you attend. No calls-no shows can exchange absences for open swim passes only.
- If canceling/withdrawing at the end of the month, any unused eligible make-ups remaining will be converted to Open Swim Passes. Make-Ups only carry over to the next month for students moving on to the next months enrollment.
- There are ABSOLUTELY no make-ups for missed make-ups.
- We require requests for withdrawal to be made no later than the 15th of the month you would like to finish lessons.
- Withdrawal requests MUST be in Written Form. This can be email, fax, letter or transcribed voice-mail
- Cancellations after the the 15th will not be honored and you must finish the following months lessons. Failure to pay will result in indefinite Family suspension from Atlantis Swim Academy classes & events.
This allows us to put an end date on the class and opens the class for other students. Leave us an email or let us know when you come for lessons.
Don't forget to follow Atlantis Swim Academy!
Don't forget to follow Atlantis Swim Academy!